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2010 TRAINING DATES
SUMMER 2010: June 4-6 & June 11-13
COST: Preregistration: $595 - Late Registration: $645
FALL 2010: November 5-7 & 12-14
COST: Preregistration: $695 - Late Registration: $745
Trainings Are Two Consecutive Weekends
Friday, 5-9 PM | Saturday & Sunday, 9 AM-6 PM
[Dinner is included on Friday evenings.]
MCLE Credits: 25 Total Credit Hours
MFCC Continuing Education Credits: 35 Total Credit Hours
OVERVIEW
BASICS OF MEDIATION
Community Boards designed this accessible and practical training program for anyone interested in learning effective mediation and communication skills—for both personal and professional use. BASICS is also suitable for trained mediators wishing to enhance their skills. Training participants receive training manuals, supplemental handouts, and a certificate of completion.
BASICS is a comprehensive 40-hour training, offered as an intensive workshop, delivered over two consecutive weekends. What distinguishes BASICS from other Bay Area trainings is its ongoing practicum for our graduates to refine their skills and develop their own conflict resolution styles.
Here are just a few examples of the types of disputes you can expect to mediate: Sample Mediations
BASICS is a dynamic combination of lectures, presentations, group discussions and team activities, interactive exercises and role-play practices. Our trainers are a diverse group, each with areas of expertise. Participants learn critical skills essential for effective mediation, including:
 Effective communication and active listening skills
Conflict theory and management
Stages of mediated problem solving
Balancing power
Managing a negotiation
Cultural and gender issues in mediation
Dealing with strong emotions
Breaking impasse
De-escalating anger
Drafting agreements that work
BASICS OF MEDIATION is ideal for:
Human resources staff
Staff managers & supervisors
Law enforcement professionals
Property & building managers
Real estate professionals
Social service & mental health providers
Legal & paralegal professionals
SF residents wishing to become volunteer mediators with Community Boards
TESTIMONIALS
"I received a lot of relevant and important pieces of information and how to apply them as a mediator. In the middle of one discussion, I suddenly realized that the technique we were discussing would be a perfect one to use with a co-worker I had issues with. The next day I tried it and it worked! Though things at work still aren’t perfect, they’re vastly improved."
“My experience as a mediator has been truly transformative for me personally. I’ve developed practical communication skills, and experienced first-hand the power of empathy to heal and repair relationships. Plus, I’ve gotten the added benefit of working with other mediators, learning from them and sharing with them.”
Here are additional testimonials: Click here for testimonials
DOWNLOADS
Summer & Fall 2010 Registration Form: Summer & Fall 2010 Registration Form
Basics Training Guide - Table of Contents: Preview Table of Contents
COSTS
SUMMER 2010: Preregistration: $595 - After May 21: $645
FALL 2010: Preregistration: $695 - After Oct 22: $745
REGISTRATION & PAYMENT
Be before making your payment, please carefully review our CANCELLATION & REFUND policies below.
By Check or Purchase Order
Please return completed registration form with check or purchase order to:
Community Boards, 3130 - 24th Street, San Francisco, CA 94110, ATTN: Basics Enrollment
By Credit Card
- Online
You can pay online with our secure server by clicking here.
For online registration, Mozilla Firefox is the optimum browser.
2010 Basics: 2010 Online Registration & Payment
- Mail or Fax
Transactions may also be processed by telephone: 415/920.3820, ext. 109, or by faxing completed registration form to: 415/626.0595, Attn: Basics Enrollment. (All information remains confidential and secured.)
Stretch Payments
You can make three easy installment payments by prior arrangement with Liora Kahn. You can speak with her at (415) 920-3820 x109 or by email, lkahn@communityboards.org.
SCHOLARSHIPS
Community Boards only awards scholarships to individuals residing and nonprofit organizations based in San Francisco. The primary goal of our scholarship program is to maintain and expand the diversity of our citywide pool of volunteer Community Mediators. We review applications individually, evaluating each based on our own current demographic and program needs. All information remains confidential. Awardees may be requested to provide additional program, outreach and/or public education assistance. All scholarships are awarded at the sole discretion of Community Boards.
DEADLINE: Applications must be submitted no later than four weeks prior to training date. Submit your completed application by mail or fax, attention Liora Kahn, Mediation Program Manager.
For more information about scholarships: Click here.
For questions about our scholarships, contact Liora Kahn at (415) 920-3820, x109 or by email: Click to email.
CANCELLATION & REFUND POLICY
Registration is contingent upon full payment of the registration fee. When payment is received, you will be sent confirmation by mail of your reservation along with additional registration and training information.
To maximize the effectiveness of our trainings, Community Boards limits the number of attendees per training. We maintain a waiting list once this limit has been reached. If you must cancel your registration, you have the following options:
1) If you cancel your registration any time after payment, we charge a $40 cancellation & refund fee.
2) If you cancel TWO WEEKS prior to the training date, we charge a $100 cancellation & refund fee.
3) You may apply your registration fee to our next training.
QUESTIONS?
Mon - Fri, 10 AM - 6 PM
Telephone: Liora Kahn, Mediation Program Manager, (415) 920-3820 x109
Email: lkahn@communityboards.org or Click to email
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